Job Announcement Division of Personnel http://www.oa.mo.gov/pers/newjoas.htm Announcement NO: 13,192 Job Category: Employment Security Issue Date: October 21, 2008 Closing Date: December 16, 2008 (Applications must be received by 11:59 pm)

BENEFITS: Missouri State Employee Retirement System (MOSERS) provides retirement, life insurance, survivor and disability benefits; Missouri Consolidated Healthcare Plan (MCHCP) provides medical, vision, dental and Employee Assistance Program benefits (some of these benefits may not be available in all areas of the state); Missouri Deferred Compensation Plan (CitiStreet/ING); Missouri Cafeteria Plan; Missouri Voluntary Life Insurance; 15 days paid annual leave per year for new full-time employees (accrual rates increase with years of service); 15 days paid sick leave per year.

DEFINITION: This is entry-level technical work in the administration of the unemployment insurance claims program of the Division of Employment Security.  Work may be distinguished from that of Claims Technician by the greater scope and diversity of duties as well as the latitude for independent judgment allowed an employee at the Claims Technician level.

EXPERIENCE AND EDUCATION QUALIFICATIONS: One or more years of experience as a Senior Office Support Assistant with the Missouri Division of Employment Security.

OR

Three or more years of clerical or other related experience at or above the level of Office Support Assistant with the Missouri Division of Employment Security.

OR

A minimum of 90 earned credit hours from an accredited college or university.

OR

Three or more years of experience in responsible sales work (not counter sales), public contact work in reception, credit interviewing, or handling complaints, or in bookkeeping or processing insurance claims.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

EXAMINATION COMPONENT: Written Examination, 100%.  (The knowledge areas included on the written examination are:  office procedures and practices; public relations; reading and comprehending job related material; reviewing forms for completeness and accuracy; understanding and following written procedures involving coding; and claim related arithmetic computations.)

HOW TO APPLY: To secure an Official Application Form, visit the Division of Personnel website www.oa.mo.gov/pers/howtoapply.htm, or contact the Division via telephone. Note: The Division of Personnel only accepts electronic applications for some classes, http://www.ease.mo.gov/