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 Matt Blunt, Governor - Larry Schepker, Commissioner
 
 
 



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Approved Standards -

Systems Management Domain

The following Disciplines, Technology Areas and Compliance Components have been approved as Enterprise Architecture blueprints for inclusion in the EA repository. As more documentation becomes a part of the overall governance and product standards, this list will expand accordingly.

within artifacts.
Discipline Technology Area Product/Compliance Components
Asset Management Hardware Inventory Barcoding
Tracking and Traceability for Computer Hardware
Hardware Inventory Process
Software Inventory  
Change/Configuration Management    
Help Desk/Incident Management Help Desk Design Help Desk Hours of Operation
SLA – Service Level Agreement
Incident Management Incident Recording
Performance Measurement & Capacity Planning Capacity Management Modeling
Cost-Benefit Analysis
System Availability/Recovery    
System Event Management    

Enterprise Architecture   |   Project Status and Updates   |   Systems Management Domain   |   Approved Standards